Freqently Asked Questions - FAQ

 


Where does the tour begin and end?
Directly by the dock of Salzburg City Ship Cruise, at the Makartsteg bridge, directly opposite Hotel Sacher-Österreichischer Hof.

How long does the journey take in the water?
Approximately 15 minutes

How long does the entire tour take?
Approximately 1 hour and 20 minutes

Is it a good idea to book the tickets online?
Yes. Due to limited seating capacity, it is strongly advisable to book directly online.

Where can I buy the tickets on location?
Directly by the dock of Salzburg City Ship Cruise, you can find the ticket office – Address: Franz-Josef-Kai 1a, 5020 Salzburg

How many minutes before the departure should I be at the meeting point?
20 minutes before departure.

Can tickets be refunded?
Tickets can be neither refunded nor touted. There is no replacement for missed journeys.

Can seats be reserved?
No, there is a “first come, first serve” policy.

Is smoking, eating or drinking allowed during the journey?
No, smoking, drinking and eating are not permitted on board.

Which languages are on offer?
German, English, Italian, French, Portuguese, Spanish, Arabic.

Can I get on and off anywhere I like?
No.

Can I bring a wheelchair on board?
Due to the structural framework of such a specially-designed vehicle, no wheelchairs can be taken on board.
However, they can be deposited directly by the dock. The crew is determined to accommodate guests with limited mobility on board the Amphibian bus. In such cases, we ask that you give us a call and let us know (0043-662-825769-12).

Are buggies and luggage allowed on board?
No, however, these can be deposited directly by the dock on your own authority.

Are there toilets on board?
No, however, there is the possibility of visiting a toilet during the tour.

Does the tour take place regardless of the weather?
No, in case of storms, high water or other weather conditions adverse to ship cruises, the river journey does not take place.

How many people can the Amphibian vehicle accommodate?
Capacity: 26 people + 2 crew

Can I book the Amphibian vehicle exclusively?
Yes, more information under 0043-662-825769-12.

What happens, if the motor for the water doesn’t function?
For safety reasons, the Amphibian vehicle possesses 2 engines for the water and can also function with one motor on the water.

What if the tour cannot be offered due to a defect in the vehicle?
The ticket price is refunded, other claims are ruled out.

 

TICKET-HOTLINE

+43 662 82 57 69-12

Anlegestelle Amadeus

Salzburg Makartsteg

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